Consumers whose contractual declaration is directed to a contract for the delivery of goods are entitled to a right of withdrawal in accordance with the following provision, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor his self-employed professional activity:
14.1 Cancellation policy
Right of withdrawal
You have the right to revoke this contract within fourteen days without giving reasons.
The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods. In order to exercise your right of revocation, you must inform us, JC Eventtechnik GmbH, Anna-Vandenhoeck-Ring 5, 37081 Göttingen, telephone: 0551 492 493 44, e-mail: firstname.lastname@example.org, by means of a clear statement (e.g. a letter or e-mail sent by post) of your decision to revoke this contract. You may use the attached model revocation form for this purpose, but this is not mandatory. In order to comply with the withdrawal period, it is sufficient to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
You can also fill in and submit the sample withdrawal form or any other clear declaration electronically on our website (LedTek service portal). If you make use of this option, we will immediately (e.g. by e-mail) send you a confirmation of receipt of such revocation.
In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.
14.2 Consequences of revocation
If you withdraw from this agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery to the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your withdrawal from this agreement. For this refund we will use the same means of payment as you used for the original transaction, but in any event we reserve the right to make a transfer to your account unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse a refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this agreement. This period is deemed to have been observed if you send the goods before the expiry of the fourteen-day period. We shall bear the costs of returning such goods which, due to their nature, can normally be returned to us by post. You shall bear the direct costs of returning such goods which, due to their nature, cannot be returned to us normally by post (goods forwarded by a forwarding agent), which are estimated at a maximum of approximately 125 euros for each such goods.
You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their nature, properties, and functioning.
End of the cancellation policy
14.3 Exclusion or premature expiration of the right of withdrawal:
The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for goods whose production is based on an individual selection or determination by the consumer or which are clearly tailored to the personal needs of the consumer.
14.4 General information
14.4.1 Please avoid damage and contamination of the goods. If possible, please return the goods to us in their original packaging with all accessories and with all packaging components. If necessary, use a protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage.
14.4.2 Please do not return the goods to us freight collect.
14.4.3 Please note that the aforementioned clauses 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
14.4.4 Return address for the return of the goods:
JC Eventtechnik GmbH
14.5 Sample Revocation Form
(If you want to cancel the contract, please fill in this form and send it back).
– To JC Eventtechnik GmbH, Anna-Vandenhoeck-Ring 5, 37081 Göttingen, Telephone: 0551 492 493 44, E-mail: email@example.com
– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)
– Ordered on (*)/ received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only in the case of paper notification)
(*) Delete as appropriate.
15.1 Any application-related advice provided by JC Eventtechnik GmbH verbally, in writing or by way of trials outside a separate agreement on advice (advisory agreement subject to payment) is given to the best of its knowledge but is only non-binding and does not release the customer from its own examination of the products supplied by JC Eventtechnik GmbH for their suitability for the intended processes and purposes.
15.2 Application, use and processing of the products are beyond the control of JC Eventtechnik GmbH and are the sole responsibility of the customer.