LED Wall FAQs2023-06-15T17:03:41+01:00
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LED WALL FAQS

Do you have any questions about our services or specific technical details? Below we have summarized the frequently asked questions for you. If you cannot find your question below or if you have general questions, please contact us at +49 551 492 493 44 or by e-mail to vertrieb@ledtek.de .

LEDTEK 1×1

Safety First: What is a Tri-Frame?2023-06-08T14:07:00+01:00

The Tri-Frame system consists of a three-point truss that was constructed solely for our P4+WH PRO. The newly developed Tri-Frame system of our PRO series provides an even simpler, safer and faster installation. Thanks to its depth, the triangular framework structure provides safety and stability, even with strong winds. Depending on the wind zone, span widths of up to 12 meters can be reached, without the need to fasten the LEDTEK LED wall horizontally several times. Our Tri-Frame system is the basis for the use of a Layher construction outdoors.

What is the Rental Network 2.0?2023-06-08T14:05:57+01:00

With our Rental Network 2.0 we are offering the possibility that every LEDTEK customer can expand their already existing LEDTEK cabinets uncomplicatedly through rental.

What does “Always in stock” mean?2023-06-08T14:02:45+01:00

The individual series of the LEDTEK cabinets are in stock, which enables a short delivery period. Should the desired LED cabinet not be in stock, there is the possibility of bridging with an alternative. Like this, there will not be a disadvantage in use until the desired LED cabinet arrives. Furthermore, individual LEDTEK LED cabinets can easily be rented through our Rental Network 2.0.

Do I find LEDTEK on Social Media?2023-06-08T13:53:30+01:00

LEDTEK is represented on several well-known social media providers: Facebook, Twitter, YouTube, Vimeo and Instagram. LEDTEK’s profiles are public, so a sign up is not necessary. Moreover, we offer a variety of interesting articles about the LED world on our blog.

What ist the LEDTEK newsletter?2023-06-08T13:55:46+01:00

You can subscribe to the newsletter in a few steps. Every month, LEDTEK provides you with the latest information on LED technology, tips, news and recommendations (to date only available in German).

What is the LEDTEK P2+sBL?2023-06-08T13:53:11+01:00

The LEDTEK P2+sBL is the perfect indoor allrounder, covering fairs, exhibitions, office spaces and presentations.

Feature check:

  • Area of use: indoor
  • Pixel pitch: 2.6mm
  • Resolution in pixel/m2: 384 x 384 px (WxH)
  • Light intensity: 1,200 – 1,350 Nits
  • Width x Height: 500mm x 500 mm
  • Cabinet weight: 8.2kg

You can find further information on the LEDTEK P2+sBL here.

What is the LEDTEK P3+BL?2023-06-08T13:52:48+01:00

The LEDTEK P3+BL resp. the LEDTEK P3+sBL is an energy efficient and budget-friendly solution when it comes to fairs, presentations, concerts, shop windows and sport events.

Feature check:

  • Area of use: indoor
  • Pixel pitch: 3.91mm
  • Resolution in pixel/m2: 256 x 256px (WxH)
  • Light intensity: 1,100 – 1,400 Nits
  • Width x Height: 500 mm x 500 mm resp. 500 mm x 1000 mm
  • Cabinet weight: 7.9kg resp. 11.5kg

You can find further information on the LEDTEK P3+BL resp. the LEDTEK P3+sBL here.

What is the LEDTEK P4+WH?2023-06-08T13:51:52+01:00

The LEDTEK P4+WH resp. LedTek P4+sWH is the light allrounder for all outdoor events, i.e. concerts, festivals, public viewing and sport events.

Feature check:

  • Area of use: outdoor
  • Pixel pitch: 4.81mm
  • Resolution in pixel/m2: 208 x 208px (WxH)
  • Light intensity: > 4,500 Nits
  • Width x Height: 500mm x 500mm resp. 500mm x 1000mm
  • Weight: 8.5kg resp. 12.5kg

You can find further information on the LEDTEK P4+WH resp. LEDTEK P4+sWH here.

What is the LEDTEK P4+WH Pro?2023-06-08T13:52:23+01:00

The LEDTEK P4+WH PRO is with its novel traverse design “the Porsche” among our LEDTEK LED walls in the areas of concerts, festival, outdoor events of any kind, public viewing and sport events.

Feature check:

  • Area of use: outdoor, indoor
  • Pixel pitch: 4.81mm
  • Resolution in pixel/m2: 208 x 208 px (WxH)
  • Light intensity: 4,500 Nits
  • Width x Height: 500mm x 500mm resp. 500mm x 1000mm
  • Cabinet weight: 8.5kg resp. 13.5kg

You can find further information on the LEDTEK P4+WH PRO here.

Is the LEDTEK product range of the above listed products restricted?2023-06-08T13:56:06+01:00

LEDTEK focuses on quality over quantity in order to be able to meet the customers’ individual needs. Due to this focus we can minimize the costs and offer you an excellent product at an unbeatable price.

Are LEDTEK’s LED walls CE certified?2023-06-08T13:51:26+01:00

To ensure a high-quality standard all LEDTEK products are CE certified for electromagnetic compatibility. This certification proves the ability of a technical device not to disturb other devices by unwanted electrical or electromagnetical effects, or to be disturbed by other devices.

LEDBRIX 1×1

What is LEDBRIX?2023-06-08T14:04:41+01:00

LEDBRIX is the indoor and outdoor system for permanent installations of any kind – designed by LEDTEK. Each LEDBRIX cabinet can be taken off the wall individually, which makes maintenance and repair works easy.

Why LEDBRIX?2023-06-08T14:17:40+01:00

Developed by us and tested by the TÜV. This system is suitable for permanent installations in- and outdoors. The specialty is in its installation. The individual LED cabinets are integrated fast and easily, which makes an exchange later easily accessible from the front. The front service saves you time: you will not have to dismantle the entire construction for repairments. The LEDBRIX system makes this visibly easy.

Are the LEDBRIX cabinets CE certified?2023-06-08T14:17:18+01:00

Yes. Our LEDBRIX cabinets offer an excellent image and colour quality for pin sharp advertising. Extremely bright, and with that even in bright daylight well visible. With a first-class product standard, they fulfil the EMV-guideline 2014/30/EU, as well as the low voltage guideline 2014/35/EU.

To ensure a high-quality standard, the LEDBRIX cabinets are CE certified regarding electromagnetical compatibility. This certification proves the ability of a technical device not to disturb other devices by unwanted electrical or electromagnetical effects, or to be disturbed by other devices.

Does the LEDBRIX system adapt to the lighting conditions?2023-06-08T14:17:02+01:00

Thanks to an intelligent regulation and an external light sensor the LEDBRIX systems can be controlled and operated in dependence of the lighting conditions of the environment (e.g. day/night).

Why a LEDBRIX Plug & Play solution?2023-06-08T14:16:51+01:00

The Plug & Play solution for our LEDBRIX indoor and outdoor system is characterised by a smart complete package. Not only statics and production drawing but also connection cable, cast aluminium frame, a pre-configured video controller with light sensor and the three year warranty are already included in the price.

The solution is available for the following sizes in the outdoor area:

It doesn’t get any better than this!

What role does the viewing angle of an LED wall play?2021-03-28T10:33:55+01:00

Horizontal and vertical viewing angle determine when colours and details remain entirely visible for the viewer. The bigger the angle, the more stable brightness and contrast stay with a sloping viewing perspective (left, right, top and bottom). The viewing angle maximum for the contrast is reached when the drop of the contrast ratio makes 1/5 of the initial value. It is important to have as large an angle horizontally and vertically as possible, so that the colours are displayed over the entire panel surface without any distortions. Modern SMD LED walls have a horizontal and a vertical viewing angle of 140°. Outside the viewing angle the colours tear off, the content of the display is often perceived as a bright (often pink) area.

What is the minimal and the maximal viewing distance to a LED wall?2021-03-28T10:36:11+01:00

The minimal viewing distance determines from what distance (m) the viewer does no longer recognize the individual LEDs but experiences the display as a homogenous area. As a guideline: the minimal viewing distance in meters is proportional to the pixel pitch in mm.

The difference to the minimal viewing distance is that the maximal distance in meters determines how big an LED wall should be approximately, so that one can make something out from afar. The guideline says that the viewing distance maximum to an LED wall per square meter increases by the factor 10. This means: the LED wall should with a distance of 100m be at least 10m2, so one can still make out details.

Who is NovaStar?2021-03-29T09:32:46+01:00

NovaStar is the global market leader of LED display controller solutions, drafts and develops exactly these for a number of market applications.

Is LEDTEK an official NovaStar sales partner?2023-06-08T13:55:22+01:00

Since June 2020 LEDTEK has been an official NovaStar sales partner. Since October 2020 LEDTEK has had their own NovaStar partner shop.

Where do I find the NovaStar partner shop?2023-06-08T14:05:32+01:00

You can find it on LEDTEK’s website.

Are all products in stock?2021-03-29T09:28:13+01:00

All products in our NovaStar partner shop are in stock. The purchased item is available for all commercial customers within 48 hours after payment.

Who can order off the NovaStar partner shop?2021-03-29T09:27:35+01:00

We offer our selection in our NovaStar partner shop to commercial customers from Germany and the EU only. The sale to private persons is not possible.

Can I buy other NovaStar products off the partner shop?2021-03-29T09:26:08+01:00

If the desired product is not offered in the NovaStar partner shop, you can send an individual request to vertrieb@ledtek.de.

Can I return the purchased item?2023-06-08T14:05:05+01:00

The purchased NovaStar item can be returned via the LEDTEK service portal. However, an active account is required.

Is there a warranty for a purchased product?2023-06-08T14:04:52+01:00

All products offered by LEDTEK in the NovaStar partner shop have a 3-year-warranty.

What is the NovaStar VX4S?2021-03-29T09:18:53+01:00

The NovaStar VX4S is the smallest All-in-One controller. It offers automatic scaling of the contents on the entire wall and supports the direct programming of an LED wall without having to use a computer.

Technical data:

  • Input: DVI/SDI/DP/HDMI
  • Output: 4x LED OUT Port/DVI/SDI
  • 2K-scaler with 2,300,000 pixels
  • 1 Layer/1PIP/Autoscale

You find more information on the NovaStar VX4S here.

The NovaStar VX4S can be purchased in our NovaStar partner shop.

What is the NovaStar VX6s?2021-03-29T09:17:16+01:00

The NovaStar VX6s is a professional All-in-One wall controller. It is the successor of NovaStar’s VX4S. The NovaStar VX6s offers an integrated video processor, a USB media player, 2 Layer and additionally 1,600,000 pixels. More screen, more connection, more software. The big brother of NovaStar’s VX4S, as it were.

Technical data:

  • Inputs: DVI/3G-SDI/DVI/HDMI
  • Outputs: 6x LED OUT Port/DVI
  • 2K-Scaler with 3,900,000 pixels
  • 3 Layer/Autoscale

You find more information on the NovaStar VX6s here.

The NovaStar VX6s can be purchased in our NovaStar partner shop.

What is the NovaStar NovaPro UHD Jr?2021-03-29T09:16:18+01:00

The NovaPro UHD Jr is a professional LED wall controller by NovaStar which offers 4 glass fibre connections and 16 outputs.

Technical data:

  • Inputs: DVI/12G-SDI/DP 1.2/HDMI
  • Outputs: 16x LED OUT Port/OPT
  • 4K-Scaler with 10,400,000 pixels
  • 3 Layer + BKG/HDR10/Low Latency/compatible with NovaStar CVT4K-M

You find more information on the NovaStar NovaPro UHD Jr here.

The NovaStar NovaPro UHD Jr can be purchased in our NovaStar partner shop.

What is the NovaStar NovaPro UHD?2021-03-29T09:07:36+01:00

The NovaPro UHD leaves no wish unfulfilled. 6 Layer, an integrated control unit. Your advantage: you control the connected LED wall directly over the device.

Technical data:

  • Inputs: 12G-SDI/DP 1.2/HDMI
  • Outputs: 16x LED OUT Port/OPT
  • 4K-Scaler with 10,400,000 pixels
  • 6 Layer + BKG + OSD/Seamless Switcher/HDR10/Low Latency/compatible with NovaStar CVT4K-M

You find more information on the NovaStar NovaPro UHD here.

The NovaStar NovaPro UHD can be purchased in our NovaStar partner shop.

What is the NovaStar MCTRL300?2021-03-29T09:05:29+01:00

The NovaStar MCTRL300 is NovaStar’s smallest sending unit. Reliable for small to medium sized LED walls; ideal for everyone that knows what to broadcast; for everyone, that does not need a scaling.

Technical data:

  • Inputs: DVI/Audio/light sensor
  • Outputs: 2x LED OUT Port
  • Sending unit with 1,300,000 pixels

You find more information on the NovaStar MCTRL300 here.

The NovaStar NovaPro UHD can be purchased in our NovaStar partner shop.

LED wall 1×1

Order & Delivery

LED wall leasing

Can the leasing contract be prolonged?2021-03-29T10:25:45+01:00

A prolonging of an actual leasing contract is possible under certain factors. If this is wished, you can contact the leasing partner directly.

When is the leasing rate due?2021-03-29T10:24:01+01:00

The leasing rate is to be payed by the agreed date, the 1st or 15th of each month. The payment goes directly to the leasing firm.

Do I become the owner of the leased LEDTEK LED wall?2023-06-08T13:43:22+01:00

The answer is no, as the speciality with leasing is that as a lessee, you do not pay off the LedTek LED wall. Only a monthly fee for the use is due.

Can I lease LEDBRIX cabinets as well?2023-06-08T14:14:09+01:00

Our LEDBRIX cabinets are available for leasing as well.

LED technology 1×1

What does Nits stand for?2021-03-24T16:52:22+01:00

Nit (unit symbol nt) is a unit of the light density. The word derives from Latin “nitere”: to shine. Nit is another expression for Candela per square meter. Candela (lat. candle) is an SI unit for light intensity. The light density of an area determines with what brightness the eye witnesses this area; it has a direct reference to the optical sensory perception. The human eye can realize a light density of a maximum of 20,000 cd/m2.

What LED series are there?2023-06-08T13:59:30+01:00

Essentially, there are two LED series (DIP LED and SMD LED), that differ mainly in the used LED components. At the moment, LEDTEK is not using OLED yet, as they are not suitable for professional use due to the lack of a long lifespan and brightness.

What is SMD?2021-03-25T17:15:24+01:00

SMD means Surface-Mount Device and is an electronical component. An SMD display is an LED cabinet on which the red, green, and blue diode are attached bundled to the LED module.

Why is LEDTEK selling SMD LED walls exclusively?2023-06-08T13:45:26+01:00

Nowadays, most LED walls are built of SMD LEDs. An SMD LED pixel consists of three LEDs in the colours red, green, and blue, which are emerged to one single component, which is connected directly with the circuit board.

The fundamental advantages of SMD technology are the low depth and the from this resulting higher viewing angle (in part 140 degrees per horizontal and vertical). Since 2014, LEDTEK has been using almost exclusively SMD LEDs and offers pixel pitches starting from 2.6mm and from 0,93mm for our LEDBRIX. SMD LED series are nowadays almost always the better choice. Even outdoors, SMDs provide enough brightness and will replace DIP LEDs over the next years to a large extent. Furthermore, SMD LED walls offer in contrast to DIP LED walls qualitatively more high-end, flicker free and more stable images.

What is the frame rate?2021-03-25T17:21:06+01:00

The frame rate is a term from film and video technology. It indicates the number of individual pictures that are taken or played per time span and is mostly specified by the unit fps (frames per second) or Hz (Hertz). The human brain realizes sequent images, starting at around 14 to 16 images per second, as a moving (but not necessarily smooth) scene.

How are the contents displayed on the LED wall?2023-06-08T13:59:13+01:00

To fill a LEDTEK LED wall with life, a programming beforehand is necessary. The broadcast eventually happens via a NovaStar controller.

Does LEDTEK offer High Brightness displays?2023-06-08T13:44:48+01:00

LEDTEK offers all LED wall series as BL- and WH-series. LED cabinets of the BL-series offer a standard brightness up to ca 1500 Nits. All WH cabinets are offered as a daylight-suitable series with a brightness of ca. 4500 Nits. For more than 85 percent of all usages, the standard brightness is sufficient. However, if the LED wall is supposed to be exposed to extremely bright environments, like shop windows or outside in direct sunlight, the purchase of a WH-series can be reasonable. LEDTEK outdoor series are waterproof.

Can LEDTEK LED cabinets be of different brightness?2023-06-08T13:44:27+01:00

Usually LEDTEK LED cabinets to not have a difference in brightness. However, if this should be the case, it is because they were not part of the same batch. The brightness value for an entire LEDTEK LED wall can be determined e.g. with the controller.

How long is the lifespan of a LED wall?2021-03-28T12:34:55+01:00

It is difficult to determine the lifespan of an LED wall. Several factors play a role, e.g. the daily use, but also the environment of the LED wall. Bright images, as well as a high light intensity are a strain on the LED wall, of course more than dark images and a lower luminosity.

What is the difference between a videowall and an LED wall?2021-03-25T15:21:23+01:00

A videowall, consisting of several LCD screens, is clearly determined by one thing: black bars where the screens are placed next to one another. It divides the overall image into single, small segments. Here, LED walls have a clear advantage. They consist of single modules and cabinets that create an overall image; however, these stay invisible to the viewer, as the individual LED cabinets do not have these black bars along their edges.

If one of the LCD screens of a videowall is broken, the overall image is damaged as well. A whole segment stays black or shows some kind of fault. In this case, the broken screen needs to be exchanged. Should one of the diodes of an LED wall break, thus one of the many small lights on a wall, one might not even notice it in most cases and one can proceed as planned. In case the malfunction is noticeable, or several diodes are broken, the exchange of the cabinet is easily doable.

A big advantage of the LED cabinets is in their flexibility. Besides walls in different shapes, like especially long or scale-like installations, especially big installations are possible as well. Their implementation is in comparison to big videowalls especially easy to do.

What resolution does an LED wall have?2021-03-29T09:44:56+01:00

The resolution of an LED wall is indicated in pixel (number of image points). It depends on the pixel pitch and the size of the LED wall. With the number of LEDs per square meter, the resolution increases accordingly. The display of the shown images improves, but the price per square meter of the LED wall increases as well.

Like this, an LED wall with a surface of e.g. 5x3m, with a pixel pitch of 2.6mm, has a resolution of 1920(w)x1152(h) pixels. Hence the resolution depends on the wall and its own pixel pitch.

What is a pixel?2021-03-28T10:26:30+01:00

The smallest unit to define an image point is a pixel. Three LEDs in the primary colours red, green and blue create a unity, a pixel. The more pixels available, the higher the resolution of the LED wall.

What does the pixel density describe?2021-03-24T16:26:32+01:00

The pixel density is a unit for the number of LED lamps that are used per square meter. With a display size of e.g. 1x1m and a pixel pitch of 10 mm, there are 100 LED pixels used in each height and width. This means: the more pixels for the same size, the higher the resolution.

What is the Image Booster?2021-03-28T10:39:37+01:00

The NovaStar Image Booster helps with enabling more detailed image contents and more realistic colours. The capability of an LED wall can thus be utilized fully. You can read about the installation process of the NovaStar Image Booster here.

Why is the Scan-Mode important?2021-03-24T16:20:48+01:00

The Scan-Mode provides information on how many single LEDs are played by an IC. The mode is quoted in fractions. It means e.g. that with a ½ scan one IC controls two LED lamps, and with a ¼ scan four LEDs are played by an IC. With an increasing number of LEDs that are played by an IC, the brightness of the LEDs decreases. By using more expensive ICs, higher clock rates and lower scan-modes are realizable.

What role does the viewing angle of an LED wall play?2021-03-28T10:33:55+01:00

Horizontal and vertical viewing angle determine when colours and details remain entirely visible for the viewer. The bigger the angle, the more stable brightness and contrast stay with a sloping viewing perspective (left, right, top and bottom). The viewing angle maximum for the contrast is reached when the drop of the contrast ratio makes 1/5 of the initial value. It is important to have as large an angle horizontally and vertically as possible, so that the colours are displayed over the entire panel surface without any distortions. Modern SMD LED walls have a horizontal and a vertical viewing angle of 140°. Outside the viewing angle the colours tear off, the content of the display is often perceived as a bright (often pink) area.

What is the minimal and the maximal viewing distance to a LED wall?2021-03-28T10:36:11+01:00

The minimal viewing distance determines from what distance (m) the viewer does no longer recognize the individual LEDs but experiences the display as a homogenous area. As a guideline: the minimal viewing distance in meters is proportional to the pixel pitch in mm.

The difference to the minimal viewing distance is that the maximal distance in meters determines how big an LED wall should be approximately, so that one can make something out from afar. The guideline says that the viewing distance maximum to an LED wall per square meter increases by the factor 10. This means: the LED wall should with a distance of 100m be at least 10m2, so one can still make out details.

Why does my LEDTEK LED wall require statics?2023-06-08T13:44:11+01:00

When constructing a LEDTEK LED wall, the various event situations and environmental influences are to consider compulsorily. This is why there are numerous possibilities to set up the individual LED cabinets. The correct protection is to keep in mind. A LEDTEK LED wall that was constructed incorrectly resp. badly secured can quickly become a health or life threat.

Why are there indoor and outdoor statics?2021-03-28T10:41:30+01:00

Statics consider the environmental factors like wind zones, place, etc. Without statics, a secure construction of an LED wall cannot be guaranteed.

What is the DIN EN-62471?2021-03-28T10:43:54+01:00

DIN resp. DIN-norm is the abbreviation for “Deutsches Institute für Normung” (engl. German Institute for Standardisation). DIN stands for a voluntarily developed standardized standard of material and immaterial objects.

The DIN EN-62471 (equivalent to the European guideline 2006/25/EG) determines what the criteria for grading a light source are resp. what endangering might result. The assessment is not only for the emitted light.

Tips & Tricks

How can I connect LEDTEK LED wall of different generations?2023-06-08T13:45:50+01:00

Usually it is not problematic to connect LEDTEK LED walls of different generations. Although the according production process can cause differences in the pixel density, it is no disadvantage.

Can I connect LEDTEK LED cabinets of varying size?2023-06-08T13:56:13+01:00

The connecting of LED cabinets of varying size is not a problem. You can take a look at the process here.

How do I run a firmware update?2021-03-25T17:04:32+01:00

You can read about the process of updating the sending and receiving card in our instruction manual. It is described in the user manual of each series, or available as a video on our YouTube channel.

How do I program a LEDTEK LED wall?2023-06-08T13:45:38+01:00

You can read about the programming of an LEDTEK LED wall in the user manual of the according LEDTEK series.

Are there technical tips in video format?2023-06-08T13:59:40+01:00

LEDTEK regularly uploads videos on the topic of LED walls on their YouTube channel.

Can I order spare parts of the LEDTEK service portal?2023-06-08T13:54:28+01:00

The damage report happens through the LEDTEK service portal. We have the possibility to provide the necessary spare part within 48 hours.

Can I report several damages at once?2021-03-29T08:41:12+01:00

Each damage needs to be reported individually.

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