LED Wall FAQs2021-03-28T12:16:01+01:00
  • LED Wann Veranstaltung
  • Klingande Speedway Music Festival LED Wall

LED WALL FAQS

Do you have any questions about our services or specific technical details? Below we have summarized the frequently asked questions for you. If you cannot find your question below or if you have general questions, please contact us at +49 551 492 493 44 or by e-mail to vertrieb@ledtek.de .

LedTek 1×1

Who is LedTek?2021-03-29T08:31:13+01:00

LedTek is a brand by JC Eventtechnik GmbH, as well as Germany’s number one address for LED technology. We sell TÜV certified LED walls, and have years of technical expertise at disposal. Always up to date, LedTek offers optimal solutions for individual demands and every budget.

What is the advantage of a LedTek LED wall?2021-03-29T08:30:30+01:00

LedTek offers, besides TÜV certified LED walls and a good network, years of technical expertise and optimal solutions for every budget. All LedTek products are available on stock and are therefore available to the customer in the shortest possible time.

What does the “all-round carefree package” mean at LedTek?2021-03-29T09:56:46+01:00

An English-speaking customer service, an extended warranty, clever installation, and assembly systems are only a few of LedTek’s advantages to be able to put customer and situation specific adaptions quickly and economical into practice. We will gladly advise you regarding our TÜV certification, static proof, and spare parts. We offer you an unbeatable price-performance ratio, brilliant quality, and the promise that you are our priority. All benefits from a single source: our “all-round carefree package” for you!

What is Service 2.0?2021-03-29T09:59:57+01:00

Service 2.0 is LedTek’s new service portal. On an internet platform one can send e.g. a faulty LED module by means of a damage report directly to LedTek. You profit directly from our 48h spare parts service.

What is the 48h spare part service?2021-03-29T09:58:27+01:00

In case one of your LED modules is faulty, the damage will be reported via the LedTek service portal. The delivery of the spare part happens throughout Germany within the next 48 hours. Additionally, we offer a 24h emergency service over the phone.

Are LedTek’s LED walls CE certified?2021-03-29T08:11:08+01:00

To ensure a high-quality standard all LedTek products are CE certified for electromagnetic compatibility. This certification proves the ability of a technical device not to disturb other devices by unwanted electrical or electromagnetical effects, or to be disturbed by other devices.

3-year warranty2021-03-29T08:29:21+01:00

With our technical know-how and more than 20 years of expertise in event technology, we are the consultant by your side. As a solid basis for the use of our products, your purchases at LedTek are secured by the 3-year-LedTek-warranty.

Unbeatable price2021-03-29T08:27:52+01:00

High-end LED technology and a low price do not exclude another. LedTek focuses on the important: a small portfolio with the best products adapted to your requirements. Due to this focus we can minimize our costs and offer you an excellent product for an unbeatable price.

Safety First: What is a Tri-Frame?2021-03-29T10:05:03+01:00

The Tri-Frame system consists of a three-point truss that was constructed solely for our P4+WH Pro. The newly developed Tri-Frame system of our Pro-series provides an even simpler, safer and faster installation. Thanks to its depth, the triangular framework structure provides safety and stability, even with strong winds. Depending on the wind zone, span widths of up to 12 meters can be reached, without the need to fasten the LedTek LED wall horizontally several times. Our Tri-Frame system is the basis for the use of a Layher construction outdoors.

What is the Rental Network 2.0?2021-03-29T09:52:15+01:00

With our Rental Network 2.0 we are offering the possibility that every LedTek customer can expand their already existing LedTek cabinets uncomplicatedly through rental.

Always in stock2021-03-29T08:24:51+01:00

The individual series of the LedTek cabinets are in stock, which enables a short delivery period. Should the desired LED cabinet not be in stock, there is the possibility of bridging with an alternative. Like this, there will not be a disadvantage in use until the desired LED cabinet arrives. Furthermore, individual LedTek LED cabinets can easily be rented through our Rental Network 2.0.

Do I find LedTek on Social Media?2021-03-29T08:23:10+01:00

LedTek is represented on several well-known social media providers: Facebook, Twitter, YouTube, Vimeo and Instagram. LedTek’s profiles are public, so a sign up is not necessary. Moreover, we offer a variety of interesting articles about the LED world on our blog.

What ist the LedTek newsletter?2021-03-29T09:38:47+01:00

You can subscribe to the newsletter in a few steps. Every month, LedTek provides you with the latest information on LED technology, tips, news and recommendations (to date only available in German).

What is the LedTek P2+sBL?2021-03-29T08:21:51+01:00

The LedTek P2+sBL is the perfect indoor allrounder, covering fairs, exhibitions, office spaces and presentations.

Feature check:

  • Area of use: indoor
  • Pixel pitch: 2.6mm
  • Resolution in pixel/m2: 384 x 384 px (WxH)
  • Light intensity: 1,200 – 1,350 Nits
  • Width x Height: 500mm x 500 mm
  • Cabinet weight: 8.2kg

You can find further information on the LedTek P2+sBL here.

What is the LedTek P3+BL?2021-03-29T08:20:43+01:00

The LedTek P3+BL resp. the LedTek P3+sBL is an energy efficient and budget-friendly solution when it comes to fairs, presentations, concerts, shop windows and sport events.

Feature check:

  • Area of use: indoor
  • Pixel pitch: 3.91mm
  • Resolution in pixel/m2: 256 x 256px (WxH)
  • Light intensity: 1,100 – 1,400 Nits
  • Width x Height: 500 mm x 500 mm resp. 500 mm x 1000 mm
  • Cabinet weight: 7.9kg resp. 11.5kg

You can find further information on the LedTek P3+BL resp. the LedTek P3+sBL here.

What is the LedTek P4+WH?2021-03-29T08:12:05+01:00

The LedTek P4+WH resp. LedTek P4+sWH is the light allrounder for all outdoor events, i.e. concerts, festivals, public viewing and sport events.

Feature check:

  • Area of use: outdoor
  • Pixel pitch: 4.81mm
  • Resolution in pixel/m2: 208 x 208px (WxH)
  • Light intensity: > 4,500 Nits
  • Width x Height: 500mm x 500mm resp. 500mm x 1000mm
  • Weight: 8.5kg resp. 12.5kg

You can find further information on the LedTek P4+WH resp. LedTek P4+sWH here.

What is the LedTek P4+WH Pro?2021-03-29T08:19:46+01:00

The LedTek P4+WH Pro is with its novel traverse design “the Porsche” among our LedTek LED walls in the areas of concerts, festival, outdoor events of any kind, public viewing and sport events.

Feature check:

  • Area of use: outdoor, indoor
  • Pixel pitch: 4.81mm
  • Resolution in pixel/m2: 208 x 208 px (WxH)
  • Light intensity: 4,500 Nits
  • Width x Height: 500mm x 500mm resp. 500mm x 1000mm
  • Cabinet weight: 8.5kg resp. 13.5kg

You can find further information on the LedTek P4+WH Pro here.

Is the LedTek product range of the above listed products restricted?2021-03-29T09:42:44+01:00

LedTek focuses on quality over quantity in order to be able to meet the customers’ individual needs. Due to this focus we can minimize the costs and offer you an excellent product at an unbeatable price.

Ledbrix 1×1

What is Ledbrix?2021-03-29T08:39:53+01:00

Ledbrix is the indoor and outdoor system for permanent installations of any kind – designed by LedTek. Each Ledbrix cabinet can be taken off the wall individually, which makes maintenance and repair works easy.

Why Ledbrix?2021-03-29T08:08:34+01:00

Developed by us and tested by the TÜV. This system is suitable for permanent installations in- and outdoors. The specialty is in its installation. The individual LED cabinets are integrated fast and easily, which makes an exchange later easily accessible from the front. The front service saves you time: you will not have to dismantle the entire construction for repairments. The Ledbrix system makes this visibly easy.

Are the Ledbrix cabinets CE certified?2021-03-29T08:14:04+01:00

Yes. Our Ledbrix cabinets offer an excellent image and colour quality for pin sharp advertising. Extremely bright, and with that even in bright daylight well visible. With a first-class product standard, they fulfil the EMV-guideline 2014/30/EU, as well as the low voltage guideline 2014/35/EU.

To ensure a high-quality standard, the LEDBRIX cabinets are CE certified regarding electromagnetical compatibility. This certification proves the ability of a technical device not to disturb other devices by unwanted electrical or electromagnetical effects, or to be disturbed by other devices.

Does the Ledbrix system adapt to the lighting conditions?2021-03-11T16:39:06+01:00

Thanks to an intelligent regulation and an external light sensor the Ledbrix systems can be controlled and operated in dependence of the lighting conditions of the environment (e.g. day/night).

Why a Ledbrix Plug & Play solution?2021-03-28T13:38:56+01:00

The Plug & Play solution for our Ledbrix indoor and outdoor system is characterised by a smart complete package. Not only statics and production drawing but also connection cable, cast aluminium frame, a pre-configured video controller with light sensor and the three year warranty are already included in the price.

The solution is available for the following sizes in the outdoor area:

It doesn’t get any better than this!

What role does the viewing angle of an LED wall play?2021-03-28T10:33:55+01:00

Horizontal and vertical viewing angle determine when colours and details remain entirely visible for the viewer. The bigger the angle, the more stable brightness and contrast stay with a sloping viewing perspective (left, right, top and bottom). The viewing angle maximum for the contrast is reached when the drop of the contrast ratio makes 1/5 of the initial value. It is important to have as large an angle horizontally and vertically as possible, so that the colours are displayed over the entire panel surface without any distortions. Modern SMD LED walls have a horizontal and a vertical viewing angle of 140°. Outside the viewing angle the colours tear off, the content of the display is often perceived as a bright (often pink) area.

What is the minimal and the maximal viewing distance to a LED wall?2021-03-28T10:36:11+01:00

The minimal viewing distance determines from what distance (m) the viewer does no longer recognize the individual LEDs but experiences the display as a homogenous area. As a guideline: the minimal viewing distance in meters is proportional to the pixel pitch in mm.

The difference to the minimal viewing distance is that the maximal distance in meters determines how big an LED wall should be approximately, so that one can make something out from afar. The guideline says that the viewing distance maximum to an LED wall per square meter increases by the factor 10. This means: the LED wall should with a distance of 100m be at least 10m2, so one can still make out details.

What is the Ledbrix P0.93?2021-03-29T09:32:14+01:00

The Ledbrix indoor system is suitable for permanent installations indoors.

Feature check:

  • Range of use: Indoor
  • Pixel pitch: 0,93mm
  • Light intensity: 500 – 700 Nits
  • Width x height: 600mm x 337,5mm
  • Cabinet weight: 6kg

More information about Ledbrix P0.93 here.

What is the Ledbrix P1.25?2021-03-28T12:20:02+01:00

The Ledbrix indoor system is suitable for permanent installations indoors.

Feature check:

  • Area of use: indoor
  • Pixel pitch: 1.25mm
  • Resolution in Pixel/cabinet: 480x270px
  • Luminosity: > 700 Nits
  • Cabinet size (WxHxD): 600×337.5x41mm
  • Module size (WxH): 300×112.5mm
  • Cabinet weight: 7kg

You find more information on the Ledbrix P1.25 here.

What is the Ledbrix P1.56?2021-03-28T12:20:12+01:00

The Ledbrix indoor system is suitable for permanent indoor installations.

Feature check:

  • Area of use: indoor
  • Pixel pitch: 1.56mm
  • Resolution in Pixel/cabinet: 384x216px
  • Luminosity: > 800 Nits
  • Cabinet size (WxHxD): 600×337.5x41mm
  • Module size (WxH): 300×112.5mm
  • Cabinet weight: 7kg

You find more information on the Ledbrix P1.56 here.

What is the Ledbrix P1.87?2021-03-29T08:36:52+01:00

The Ledbrix indoor system is suitable for permanent indoor installations.

Feature check:

  • Area of use: indoor
  • Pixel pitch: 1.87mm
  • Resolution in Pixel/cabinet: 320x180px
  • Luminosity: > 800 Nits
  • Cabinet size (WxHxD): 600×337.5x41mm
  • Module size: 300×112.5mm
  • Cabinet weight: 7kg

You find more information on the Ledbrix P1.87 here.

What is the Ledbrix P2.5?2021-03-29T08:34:55+01:00

The Ledbrix indoor system is suitable for permanent indoor installations.

Feature check:

  • Area of use: indoor
  • Pixel pitch: 2.5mm
  • Resolution in Pixel/cabinet: 240x135px
  • Luminosity: > 1,100 Nits
  • Cabinet size (WxHxD): 600×337.5x41mm
  • Module size (WxH): 300×112.5mm
  • Cabinet weight: 7kg

You find more information on the Ledbrix P2.5 here.

What is the Ledbrix P3.75?2021-03-29T10:01:18+01:00

The Ledbrix indoor system is suitable for permanent indoor installations.

Feature check:

  • Area of use: indoor
  • Pixel pitch: 3.75mm
  • Resolution in Pixel/cabinet: 160x90px
  • Luminosity: > 1,100 Nits
  • Cabinet size (WxHxD): 600×337.5x41mm
  • Module size (WxH): 300×112.5mm
  • Cabinet weight: 7kg

You find more information on the Ledbrix P3.75 here.

What is the Ledbrix P4?2021-03-28T12:22:47+01:00

The Ledbrix outdoor system is suitable for permanent installations outdoors.

Feature check:

  • Area of use: outdoor
  • Pixel pitch: 4.0mm
  • Resolution in Pixel/m2: 250×250 px/m2
  • Luminosity: 5,000 Nits
  • Width x height: 640mm x 320mm
  • Weight: 3.55kg

You find more information on the Ledbrix P4 here.

What is the Ledbrix P5?2021-03-28T12:22:38+01:00

The Ledbrix outdoor system is suitable for permanent installations outdoors.

Feature check:

  • Area of use: outdoor
  • Pixel pitch: 5.0mm
  • Resolution in Pixel/m2:
  • Luminosity: 5,000 Nits
  • Width x height: 640mm x 320mm
  • Cabinet weight: 3.55kg

You find more information on the Ledbrix P5 here.

What is the Ledbrix P6+?2021-03-28T12:21:46+01:00

The Ledbrix outdoor system is suitable for permanent installations outdoors.

Feature check:

  • Area of use: outdoor
  • Pixel pitch: 6.67mm
  • Resolution in Pixel/m2: 150×150 px/m2
  • Luminosity: 5,500 Nits
  • Width x height: 640mm x 320mm
  • Cabinet weight: 3.55kg

You can find more information on the Ledbrix P6+ here.

Who is NovaStar?2021-03-29T09:32:46+01:00

NovaStar is the global market leader of LED display controller solutions, drafts and develops exactly these for a number of market applications.

Is LedTek an official NovaStar sales partner?2021-03-29T09:33:32+01:00

Since June 2020 LedTek has been an official NovaStar sales partner. Since October 2020 LedTek has had their own NovaStar partner shop.

Where do I find the NovaStar partner shop?2021-03-29T09:34:38+01:00

You can find it on LedTek’s website.

Are all products in stock?2021-03-29T09:28:13+01:00

All products in our NovaStar partner shop are in stock. The purchased item is available for all commercial customers within 48 hours after payment.

Who can order off the NovaStar partner shop?2021-03-29T09:27:35+01:00

We offer our selection in our NovaStar partner shop to commercial customers from Germany and the EU only. The sale to private persons is not possible.

Can I buy other NovaStar products off the partner shop?2021-03-29T09:26:08+01:00

If the desired product is not offered in the NovaStar partner shop, you can send an individual request to vertrieb@ledtek.de.

Can I return the purchased item?2021-03-29T09:23:04+01:00

The purchased NovaStar item can be retuned via the LedTek service portal. However, an active account is required.

Is there a warranty for a purchased product?2021-03-29T09:19:57+01:00

All products offered by LedTek in the NovaStar partner shop have a 3-year-warranty.

What is the NovaStar VX4S?2021-03-29T09:18:53+01:00

The NovaStar VX4S is the smallest All-in-One controller. It offers automatic scaling of the contents on the entire wall and supports the direct programming of an LED wall without having to use a computer.

Technical data:

  • Input: DVI/SDI/DP/HDMI
  • Output: 4x LED OUT Port/DVI/SDI
  • 2K-scaler with 2,300,000 pixels
  • 1 Layer/1PIP/Autoscale

You find more information on the NovaStar VX4S here.

The NovaStar VX4S can be purchased in our NovaStar partner shop.

What is the NovaStar VX6s?2021-03-29T09:17:16+01:00

The NovaStar VX6s is a professional All-in-One wall controller. It is the successor of NovaStar’s VX4S. The NovaStar VX6s offers an integrated video processor, a USB media player, 2 Layer and additionally 1,600,000 pixels. More screen, more connection, more software. The big brother of NovaStar’s VX4S, as it were.

Technical data:

  • Inputs: DVI/3G-SDI/DVI/HDMI
  • Outputs: 6x LED OUT Port/DVI
  • 2K-Scaler with 3,900,000 pixels
  • 3 Layer/Autoscale

You find more information on the NovaStar VX6s here.

The NovaStar VX6s can be purchased in our NovaStar partner shop.

What is the NovaStar NovaPro UHD Jr?2021-03-29T09:16:18+01:00

The NovaPro UHD Jr is a professional LED wall controller by NovaStar which offers 4 glass fibre connections and 16 outputs.

Technical data:

  • Inputs: DVI/12G-SDI/DP 1.2/HDMI
  • Outputs: 16x LED OUT Port/OPT
  • 4K-Scaler with 10,400,000 pixels
  • 3 Layer + BKG/HDR10/Low Latency/compatible with NovaStar CVT4K-M

You find more information on the NovaStar NovaPro UHD Jr here.

The NovaStar NovaPro UHD Jr can be purchased in our NovaStar partner shop.

What is the NovaStar NovaPro UHD?2021-03-29T09:07:36+01:00

The NovaPro UHD leaves no wish unfulfilled. 6 Layer, an integrated control unit. Your advantage: you control the connected LED wall directly over the device.

Technical data:

  • Inputs: 12G-SDI/DP 1.2/HDMI
  • Outputs: 16x LED OUT Port/OPT
  • 4K-Scaler with 10,400,000 pixels
  • 6 Layer + BKG + OSD/Seamless Switcher/HDR10/Low Latency/compatible with NovaStar CVT4K-M

You find more information on the NovaStar NovaPro UHD here.

The NovaStar NovaPro UHD can be purchased in our NovaStar partner shop.

What is the NovaStar MCTRL300?2021-03-29T09:05:29+01:00

The NovaStar MCTRL300 is NovaStar’s smallest sending unit. Reliable for small to medium sized LED walls; ideal for everyone that knows what to broadcast; for everyone, that does not need a scaling.

Technical data:

  • Inputs: DVI/Audio/light sensor
  • Outputs: 2x LED OUT Port
  • Sending unit with 1,300,000 pixels

You find more information on the NovaStar MCTRL300 here.

The NovaStar NovaPro UHD can be purchased in our NovaStar partner shop.

What is the NovaStar MCTRL660 PRO?2021-03-29T09:04:44+01:00

The NovaStar MCTRL660 PRO is a sending unit which can be combined with a single scaler if necessary. Until then: the less device, the less delay.

Technical data:

  • Inputs: DVI/HDMI/3G-SDI
  • Outputs: 6x LED OUT Port/OPT
  • 2K-sending unit with 3,900,000 pixels
  • Low Latency

You find more information on the MCTRL660 PRO here.

The NovaStar MCTRL660 PRO can be purchased in our NovaStar partner shop.

What is the NovaStar MCTRL4K?2021-03-29T09:03:31+01:00

With the NovaStar MCTRL4K you play big events, without a delay, and in 4K.

Technical data:

  • Inputs: DP/Dual DVI/HDMI
  • Outputs: 16x LED Out Port OPT
  • 4K sending unit with 10,400,000 pixels
  • HDR10/HLG/3D/Low Latency/compatible with NovaStar CVT4K-M

You find more information on the NovaStar MCTRL4K here.

The NovaStar MCTRL4K can be purchased in our NovaStar partner shop.

What is the NovaStar Taurus TB3?2021-03-29T09:01:57+01:00

The NovaStar Taurus media players are played directly with content and connected without complications to the LED displays. They offer a synchronisation mechanism for multiscreen playing, brightness levels can be adjusted with one click, image orders set, and errors corrected.

Technical data:

  • Inputs: Ethernet/USB/Wi-Fi
  • Outputs: 1x LED Out Port + Backup
  • Media player with 650,000 pixels
  • iCare/VNNOX/VNNOX

You find more information on the NovaStar Taurus TB3 here.

The NovaStar Taurus TB3 can be purchased in our NovaStar partner shop.

What is the NovaStar Taurus TB6?2021-03-29T09:01:15+01:00

The NovaStar Taurus TB6 combines a sending card with a media player. The internal media player for playing a USB storage device or the internal storage has an HDMI input and loop. An All-in-One solution with great flexibility.

Technical data:

  • Inputs: Ethernet/HDMI/USB/Wi-Fi
  • Outputs: 2x LED OUT Port + 2 Backup
  • Media player with 1,300,000 pixels
  • iCare/VNNOX/VNNOX AD

You find more information on the NovaStar Taurus TB6 here.

The NovaStar Taurus TB6 can be purchased in our NovaStar partner shop.

What is the NovaStar Taurus TB8?2021-03-29T09:00:28+01:00

The NovaStar Taurus TB8 has four outputs that can be scaled individually. When combining two NovaStar Taurus TB8, the primary device can be expanded with a backup.

Technical data:

  • Inputs: Ethernet/HDMI/USB/Wi-Fi
  • Outputs: 4x LED OUT Port
  • Media player with 2,600,000 pixels
  • iCare/VNNOX/VNNOX AD

You find more Information on the NovaStar Taurus TB8 here.

The NovaStar Taurus TB8 can be purchased in our NovaStar partner shop.

What is the NovaStar Light Sensor NS060?2021-03-29T08:59:50+01:00

The NovaStar Light Sensor NS060 is used with the according NovaStar controlling and multifunction card and measures the environmental brightness of the LED wall (LUX value). This function is necessary especially with billboards installed on outer walls that have to adapt to the lighting conditions.

Compatible with:

You find more information o the NovaStar Light Sensor here.

The NovaStar Light Sensor NS060 can be purchased in our NovaStar partner shop.

What is the NovaStar MFN300-B?2021-03-29T08:55:41+01:00

The NovaStar MFN300-B is a multifunction-controller for different connectivity. The device can be looped into the signal chain at the desired placement. Connectivity is also offered for light and temperature sensors. The controller plays up to 8 external devices via Relais.

Technical data:

  • Inputs: 1x LED IN Port/light sensor
  • Outputs: 1x LED OUT Port/8x Relais

You find more information on the NovaStar MFN300-B here.

The NovaStar MFN300-B can be purchased in our NovaStar partner shop.

What is the NovaStar CVT310?2021-03-29T08:56:22+01:00

With a big gap between the NovaStar processor and the LED wall, the NovaStar CVT310 is the necessary device. A bridge which, thanks to glass fibre, connects everything over 100 up to 300 meters with 650,000 pixels.

Technical data:

  • Inputs: 1x LED IN Port/OPT
  • Output: 1x LED OUT Port/OPT
  • Glass fibre bridge with 650,000 pixels
  • 2 devices necessary

You find more information on the NovaStar CVT310 here.

The NovaStar CVT310 can be purchased in our NovaStar partner shop.

What is the NovaStar CVT4K-M?2021-03-29T08:53:47+01:00

The NovaStar CVT4K-M is a heavy-duty fibre converter. It is Hot Backup, extender, as well as a copier, and compatible with the following sending units: NovaStar NovaPro UHD Jr, NovaStar NovaPro UHD and NovaStar MCTRL4K.

Technical data:

  • Inputs: OPT
  • Outputs: 16x LED OUT Port

You find more information on the NovaStar CVT4K-M here.

The Novastar CVT4K-M can be purchased in our NovaStar partner shop.

What is the NovaStar 4G module?2021-03-29T08:46:51+01:00

The NovaStar 4G can access all devices of the NovaStar Taurus series with an external SIM card anytime, without a Wi-Fi or LAN connection.

Compatible with:

You find more information on the 4G module here.

The NovaStar 4G module can be purchased in our NovaStar partner shop.

LED wall 1×1

What is a LED?2021-03-25T18:33:19+01:00

LED is the abbreviation for Light Emitting Diode. LED screens consist of multiple small light diodes placed closely side by side. Each LED emits three colours: red, green, and blue. The working LED radiates almost no heat; thus, it has less problems with cooling down.

What is RGB?2021-03-25T18:34:27+01:00

RGB is an abbreviation for Red, Green and Blue. This colour scheme profits from the ability of mixing all visible colours based on these three basic colours. It is used in almost any kind of display, also in LED walls.

What is a LED cabinet?2021-03-25T18:31:56+01:00

An LED cabinet is the mechanical combination of LED modules.

What is an LED module?2021-03-29T10:07:23+01:00

The LED module is the circuit board on which the LEDs are assembled.

What does a LED cabinet consist of?2021-03-25T18:32:01+01:00

The individual LED cabinet has several components: cabinet frame, LED module, handles, a horizontal and a vertical fastener, a test button, cabinet lid and a locating pin.

What is a LED wall?2021-03-29T10:10:17+01:00

A LED wall is the mechanical combination of LED modules into a uniform image.

What is a batch?2021-03-25T18:36:17+01:00

A batch is usually the amount of something that was produced in one pass. In our case it is the batch of a LedTek LED wall series, e.g. the P3+BL v3 = version 3 of the LedTek P3+BL.

What is a scaler?2021-03-25T16:01:47+01:00

The scaler’s task is to adapt the image to the LED wall. The image is scaled in adaption to the format of the LED wall. It does not affect the quality of the image in a negative way.

What is a flight case?2021-03-25T15:58:49+01:00

The flight case is a sturdy box for the safe and correct transport of LedTek’s LED cabinets. The case safes the cabinets from dirt, humidity and damage.

What is a touring case?2021-03-25T15:56:56+01:00

LedTek’s touring case enables to connect and cable the LED cabinets while they are still in the case. Afterwards one can place one or several touring cases underneath the flying bar to attach the wall directly from the case to the frame.

How bright is an LED wall?2021-03-25T15:54:07+01:00

The brightness of an LED wall is usually indicated in Nits. 1 Nit is equivalent to the light a candle produces in a completely dark room. For indoor use we recommend LED walls with 1000-1400 Nits, for outdoor use starting at around 4500 Nits to be able to cope with direct sunlight and to create a well-readable, high-contrast image.

What is a load cell?2021-03-29T10:03:55+01:00

A load cell is a technical device that is used for the identification of various forces. Different load cells measure different forces in the corresponding effective direction and work as a scale.

What is a flying bar?2021-03-25T15:51:17+01:00

The flying bar serves for the correct and secure fastening of a hanging LED wall. The capacity of a flying bar for LED cabinets is determined by a static calculation. The static calculation by EXPO Engineering can be looked at on the product page of the corresponding LedTek series.

Flying bars are available in the following lengths: 0.5m, 1.0m, 1.5m, 2.0m, 2.5m.

What is the minimum and maximum size of a LedTek LED wall?2021-03-29T10:06:21+01:00

The modular design of LedTek LED video walls ensures optimal size flexibility to suit your needs. The standard sizes of a single module are 500x500mm and 1000x500mm (HxW). They are each about 80mm deep. There are no limits to the top in theory. In practice, however, an LED setup has to deal with winds indoors as well as outdoors, which can endanger its stability. This is because as the number of modules increases, the LED wall inevitably becomes more unstable.

In order to prevent a fall, the wall can be secured, for example, via the rear side. Together with EXPO Engineering, LedTek has developed the Tri-Frame for the Pro series. A three-point truss that is mounted on the back of the modules to stabilize them. Another possibility to absorb the wind force is to secure it via a so-called Layher scaffold. In indoor areas the flying frame holds a maximum of 13 meters of LED wall.

LedTek offers you a static proof for each securing system (insert operating instructions). The wall can withstand unsteady weather conditions and unpredictable hall winds.

Do LedTek systems adapt to the lighting conditions?2021-03-25T15:49:23+01:00

Through an intelligent control unit and an external light sensor, all LedTek LED walls can be controlled and switched according to the lighting conditions of the environment (resp. day/night).

In what surrounding temperatures can LedTek LED walls operate?2021-03-25T15:46:08+01:00

LedTek LED walls should operate in temperatures of max. 50°C and min. -20°C. LED cabinets should not be exposed to heat nor cold that it is not within the frame of the stated surrounding temperatures.

Are LedTek LED cabinets suitable for continuous operation?2021-03-25T15:43:07+01:00

All LedTek series are suitable for continuous operation due to the use of high-quality components.

How high are the operating costs when using an LED wall?2021-03-25T15:33:48+01:00

The operating costs of LED walls depend on different factors, e.g. the light intensity and the way of use. An experiment with our Ledbrix system will help to clear up the matter.

What do possibilities do I have for the construction of my LedTek LED wall?2021-03-25T15:32:05+01:00

For the construction of an LED wall, several event situations and environmental influences need to be considered. Due to this, there are various possibilities how one can set up the individual LED cabinets. In general, a difference needs to be made between a standing and a hanging construction. One needs to consider the right securing of the wall.

For the construction of a standing indoor wall we use the Prolyte LSU stand. Like this, the walls can be built up up to 6 meters high.

The installation outside is a little more complicated, as although the LED installation inside also needs to cope with winds, the use outdoors obviously needs to be looked at more closely. To defy wind and weather, the LED cabinets need to be secured especially strong. Outdoors, the use of e.g. a Layher scaffold or a Tri-Frame of our Pro-series should be considered.

Here you find the most important information resp. the calculation for a safe installation.

Does an LED wall always need to be flying?2021-03-25T15:28:39+01:00

Most of us probably know a flying LED wall, but the answer is: no. The installation of flying LED walls works with a Layher scaffold. An LED wall does not need to be flying but can instead be installed standing with the right material, e.g. a Prolyte LSU stand.

When is a Prolyte LSU stand necessary?2021-03-25T15:26:58+01:00

The Prolyte LSU stand serves for a correct and secure installation of a standing LedTek LED wall. The Prolyte LSU stand supports with a combination of basic element, connecting bar and another connecting unit each individual LED cabinet.

What is difference between a Prolyte LSU stand and the Layher construction?2021-03-25T15:24:53+01:00

The difference between the Prolyte LSU stand and the Layher construction is the place of use of an LED wall. The Prolyte LSU stand serves a safe installation of a standing LED wall indoors. The Layher construction serves a safe construction of a hanging LED wall outdoors.

Do I need a Layher construction for my LedTek Outdoor LED wall?2021-03-24T17:48:36+01:00

The Tri-Frame system of our Pro-Series is compatible for a construction of an Outdoor LED wall with a Layher construction.

Is there a construction book for the Layher constructions?2021-03-24T17:47:14+01:00

The constructions of LED walls outdoors are so called “flying constructions”. For flying constructions there are special legal, static and constructive demands. The official construction book is available for different constructions of LedTek LED walls with a Layher construction

Why Layher video stands?2021-03-24T17:45:57+01:00

The Layher video stands are the perfect solution for the safe build-up of LedTek’s Pro-series with the Tri-Frame. The supporting construction consists of the Allround series material which convinces with its high load capacity, as well as the quick build-up and dismantling. Additional options for hangers, PA, roofing or podiums are possible here without much effort. The extensive construction book is available for all Layher constructions.

Order & Delivery

How long is the delivery time from order placement to delivery?2021-03-24T17:44:18+01:00

All LedTek series are in stock. Usually, unless agreed otherwise, the purchased products are picked up directly in our warehouse in Göttingen. Hence a long delivery time is excluded.

What is included in an order of a LedTek LED wall?2021-03-24T17:42:42+01:00

The order includes the following items: LedTek LED cabinets, connection plates (butterflies), a static calculation, and the device training by LedTek at our office in Göttingen.

What material is necessary additionally?2021-03-24T17:40:38+01:00

For the complete construction of a LedTek LED wall, additional material is necessary, amongst others the following: powerCon connecting cable 20 A, powerCon connection cable, data cable, LedTek flying bar, NovaStar sending unit, LedTek flight case, static calculation of the according series etc.

Is the software of a LedTek LED wall included in scope of delivery?2021-03-24T17:38:12+01:00

The software for programming a LedTek LED wall is included and distinguishes itself by its high user-friendliness.

Does the purchase of a LedTek product include the corresponding Content Design?2021-03-28T12:35:24+01:00

No. LedTek products and Content Design can be purchased in combination or independently.

How high are the delivery costs?2021-03-24T17:35:50+01:00

All LedTek products include the delivery costs. Usually our products are picked up in Götingen, as a free training course is included.

Do I need a maintenance contract with LedTek?2021-03-24T17:31:50+01:00

All LedTek products are secured with a 3-year warranty and an additional maintenance contract is not necessary. Furthermore, there is a free training course when you pick up the LedTek LED wall. Should a damage on the LedTek LED wall occur, a repair order can be placed on the LedTek service portal. The necessary spare part is provided within 48 hours.

Is there a technical support?2021-03-24T17:30:35+01:00

In case of emergency you can reach the technical support by LedTek via the telephone number +49 551 492 493 44.

How about spare parts for my LedTek LED wall?2021-03-24T17:29:16+01:00

LedTek has a good amount of spare parts in stock. The necessary exchange of e.g. a broken LED module can be commissioned via the LedTek the service portal and can be processed by us within 48 hours.

Are there discounts?2021-03-24T17:27:46+01:00

Discounts are to arrange explicitly if they were not granted yet.

Are there Skonti?2021-03-24T17:26:08+01:00

Skonti are to arrange explicitly if they were not granted yet.

When do I have to pay?2021-03-24T17:24:53+01:00

All bills by LedTek are to be payed within 7 calendar days after access in form of advance payment by bank transfer. At pick-up, the items can be payed by debit card.

How can I pay?2021-03-24T17:19:13+01:00

The payment of all received services is only possible by bank transfer. Other payment options like e.g. PayPal are only available for the purchase of hardware in our NovaStar partner shop. Cash payment is not possible.

Can I make a deposit and pay the rest later?2021-03-24T17:14:03+01:00

Individual payment conditions are only possible in coordination with LedTek before concluding the purchase agreement.

LED wall leasing

What is leasing?2021-03-29T10:34:57+01:00

Leasing is a financing model that works similar to a regular lease contract. The LedTek LED wall is financed by the lessor abcfinance and handed over to the lessee by the payment of a monthly fee. The LedTek LED wall remains the property of the lessor.

How does leasing a LedTek LED wall work?2021-03-29T10:33:57+01:00

In short: as the lessor we take care of the acquisition costs and you can use the investment item unrestrictedly. When the lease is over, the item goes back to the lessor and can be purchased by you or a third person at a residual value. The advantage: as lessee you can adapt flexibly to the technological change without having to risk any expensive acquisition costs. Furthermore, in the best case you generate the necessary earnings to cover the leasing rate with the leasing item over the entire period.

What advantages does leasing a LedTek LED wall have?2021-03-29T10:32:34+01:00

By leasing, the liquidity of a firm does not get restricted, but is expanded.

How is the span of the leasing contract measured?2021-03-29T10:31:12+01:00

The span of the leasing contract is flexible within the legal allowance. This can be adapted to the needs of the customer. All periods therefore need to be discussed individually when concluding the contract.

Is it possible to cancel the leasing contract during the contract period?2021-03-29T10:30:03+01:00

If you want to stay flexible, abcfinance can offer you a cancellable leasing contract. You can cancel the contract at an agreed point in time. At the point of cancellation, a final payment, that was determined at the beginning of the contract, is due.

Can the leasing contract be prolonged?2021-03-29T10:25:45+01:00

A prolonging of an actual leasing contract is possible under certain factors. If this is wished, you can contact the leasing partner directly.

When is the leasing rate due?2021-03-29T10:24:01+01:00

The leasing rate is to be payed by the agreed date, the 1st or 15th of each month. The payment goes directly to the leasing firm.

Do I become the owner of the leased LedTek LED wall?2021-03-29T10:22:21+01:00

The answer is no, as the speciality with leasing is that as a lessee, you do not pay off the LedTek LED wall. Only a monthly fee for the use is due.

Can I lease Ledbrix cabinets as well?2021-03-29T10:23:06+01:00

Our Ledbrix cabinets are available for leasing as well.

LED technology 1×1

What does Nits stand for?2021-03-24T16:52:22+01:00

Nit (unit symbol nt) is a unit of the light density. The word derives from Latin “nitere”: to shine. Nit is another expression for Candela per square meter. Candela (lat. candle) is an SI unit for light intensity. The light density of an area determines with what brightness the eye witnesses this area; it has a direct reference to the optical sensory perception. The human eye can realize a light density of a maximum of 20,000 cd/m2.

What LED series are there?2021-03-25T17:12:58+01:00

Essentially, there are two LED series (DIP LED and SMD LED), that differ mainly in the used LED components. At the moment, LedTek is not using OLED yet, as they are not suitable for professional use due to the lack of a long lifespan and brightness.

What is SMD?2021-03-25T17:15:24+01:00

SMD means Surface-Mount Device and is an electronical component. An SMD display is an LED cabinet on which the red, green, and blue diode are attached bundled to the LED module.

Why is LedTek selling SMD LED walls exclusively?2021-03-25T17:19:31+01:00

Nowadays, most LED walls are built of SMD LEDs. An SMD LED pixel consists of three LEDs in the colours red, green, and blue, which are emerged to one single component, which is connected directly with the circuit board.

The fundamental advantages of SMD technology are the low depth and the from this resulting higher viewing angle (in part 140 degrees per horizontal and vertical). Since 2014, LedTek has been using almost exclusively SMD LEDs and offers pixel pitches starting from 2.6mm and from 0,93mm for our Ledbrix. SMD LED series are nowadays almost always the better choice. Even outdoors, SMDs provide enough brightness and will replace DIP LEDs over the next years to a large extent. Furthermore, SMD LED walls offer in contrast to DIP LED walls qualitatively more high-end, flicker free and more stable images.

What is the frame rate?2021-03-25T17:21:06+01:00

The frame rate is a term from film and video technology. It indicates the number of individual pictures that are taken or played per time span and is mostly specified by the unit fps (frames per second) or Hz (Hertz). The human brain realizes sequent images, starting at around 14 to 16 images per second, as a moving (but not necessarily smooth) scene.

How are the contents displayed on the LED wall?2021-03-25T17:24:43+01:00

To fill a LedTek LED wall with life, a programming beforehand is necessary. The broadcast eventually happens via a NovaStar controller.

Does LedTek offer High Brightness displays?2021-03-28T10:22:04+01:00

LedTek offers all LED wall series as BL- and WH-series. LED cabinets of the BL-series offer a standard brightness up to ca 1500 Nits. All WH cabinets are offered as a daylight-suitable series with a brightness of ca. 4500 Nits. For more than 85 percent of all usages, the standard brightness is sufficient. However, if the LED wall is supposed to be exposed to extremely bright environments, like shop windows or outside in direct sunlight, the purchase of a WH-series can be reasonable. LedTek outdoor series are waterproof.

Can LedTek LED cabinets be of different brightness?2021-03-28T12:35:05+01:00

Usually LedTek LED cabinets to not have a difference in brightness. However, if this should be the case, it is because they were not part of the same batch. The brightness value for an entire LedTek LED wall can be determined e.g. with the controller.

How long is the lifespan of a LED wall?2021-03-28T12:34:55+01:00

It is difficult to determine the lifespan of an LED wall. Several factors play a role, e.g. the daily use, but also the environment of the LED wall. Bright images, as well as a high light intensity are a strain on the LED wall, of course more than dark images and a lower luminosity.

What is the difference between a videowall and an LED wall?2021-03-25T15:21:23+01:00

A videowall, consisting of several LCD screens, is clearly determined by one thing: black bars where the screens are placed next to one another. It divides the overall image into single, small segments. Here, LED walls have a clear advantage. They consist of single modules and cabinets that create an overall image; however, these stay invisible to the viewer, as the individual LED cabinets do not have these black bars along their edges.

If one of the LCD screens of a videowall is broken, the overall image is damaged as well. A whole segment stays black or shows some kind of fault. In this case, the broken screen needs to be exchanged. Should one of the diodes of an LED wall break, thus one of the many small lights on a wall, one might not even notice it in most cases and one can proceed as planned. In case the malfunction is noticeable, or several diodes are broken, the exchange of the cabinet is easily doable.

A big advantage of the LED cabinets is in their flexibility. Besides walls in different shapes, like especially long or scale-like installations, especially big installations are possible as well. Their implementation is in comparison to big videowalls especially easy to do.

What resolution does an LED wall have?2021-03-29T09:44:56+01:00

The resolution of an LED wall is indicated in pixel (number of image points). It depends on the pixel pitch and the size of the LED wall. With the number of LEDs per square meter, the resolution increases accordingly. The display of the shown images improves, but the price per square meter of the LED wall increases as well.

Like this, an LED wall with a surface of e.g. 5x3m, with a pixel pitch of 2.6mm, has a resolution of 1920(w)x1152(h) pixels. Hence the resolution depends on the wall and its own pixel pitch.

What is a pixel?2021-03-28T10:26:30+01:00

The smallest unit to define an image point is a pixel. Three LEDs in the primary colours red, green and blue create a unity, a pixel. The more pixels available, the higher the resolution of the LED wall.

What does the pixel density describe?2021-03-24T16:26:32+01:00

The pixel density is a unit for the number of LED lamps that are used per square meter. With a display size of e.g. 1x1m and a pixel pitch of 10 mm, there are 100 LED pixels used in each height and width. This means: the more pixels for the same size, the higher the resolution.

What is the Image Booster?2021-03-28T10:39:37+01:00

The NovaStar Image Booster helps with enabling more detailed image contents and more realistic colours. The capability of an LED wall can thus be utilized fully. You can read about the installation process of the NovaStar Image Booster here.

Why is the Scan-Mode important?2021-03-24T16:20:48+01:00

The Scan-Mode provides information on how many single LEDs are played by an IC. The mode is quoted in fractions. It means e.g. that with a ½ scan one IC controls two LED lamps, and with a ¼ scan four LEDs are played by an IC. With an increasing number of LEDs that are played by an IC, the brightness of the LEDs decreases. By using more expensive ICs, higher clock rates and lower scan-modes are realizable.

What role does the viewing angle of an LED wall play?2021-03-28T10:33:55+01:00

Horizontal and vertical viewing angle determine when colours and details remain entirely visible for the viewer. The bigger the angle, the more stable brightness and contrast stay with a sloping viewing perspective (left, right, top and bottom). The viewing angle maximum for the contrast is reached when the drop of the contrast ratio makes 1/5 of the initial value. It is important to have as large an angle horizontally and vertically as possible, so that the colours are displayed over the entire panel surface without any distortions. Modern SMD LED walls have a horizontal and a vertical viewing angle of 140°. Outside the viewing angle the colours tear off, the content of the display is often perceived as a bright (often pink) area.

What is the minimal and the maximal viewing distance to a LED wall?2021-03-28T10:36:11+01:00

The minimal viewing distance determines from what distance (m) the viewer does no longer recognize the individual LEDs but experiences the display as a homogenous area. As a guideline: the minimal viewing distance in meters is proportional to the pixel pitch in mm.

The difference to the minimal viewing distance is that the maximal distance in meters determines how big an LED wall should be approximately, so that one can make something out from afar. The guideline says that the viewing distance maximum to an LED wall per square meter increases by the factor 10. This means: the LED wall should with a distance of 100m be at least 10m2, so one can still make out details.

Why does my LedTek LED wall require statics?2021-03-24T16:19:48+01:00

When constructing a LedTek LED wall, the various event situations and environmental influences are to consider compulsorily. This is why there are numerous possibilities to set up the individual LED cabinets. The correct protection is to keep in mind. A LedTek LED wall that was constructed incorrectly resp. badly secured can quickly become a health or life threat.

Why are there indoor and outdoor statics?2021-03-28T10:41:30+01:00

Statics consider the environmental factors like wind zones, place, etc. Without statics, a secure construction of an LED wall cannot be guaranteed.

What is the DIN EN-62471?2021-03-28T10:43:54+01:00

DIN resp. DIN-norm is the abbreviation for “Deutsches Institute für Normung” (engl. German Institute for Standardisation). DIN stands for a voluntarily developed standardized standard of material and immaterial objects.

The DIN EN-62471 (equivalent to the European guideline 2006/25/EG) determines what the criteria for grading a light source are resp. what endangering might result. The assessment is not only for the emitted light.

Tips & Tricks

How do I store my LedTek LED wall correctly?2021-03-25T16:43:24+01:00

The correct storage of a LedTek LED wall can only be provided by an existing flight case. Wrong storage might cause damage on the individual LedTek LED cabinets.

How do I save my LedTek LED wall from humidity?2021-03-29T09:40:28+01:00

Our WH-LED cabinets are the perfect fit for outdoor events. As they are used outside, they defy wind and weather. After a successful use of the outdoor walls it is important to transport and store them correctly. You find more information on the procedure on our blog.

How do I transport my LedTek LED wall correctly?2021-03-29T09:37:22+01:00

The transport of the individual LED cabinets should happen solely in the according flight case.

How do I clean my LED wall?2021-03-29T09:39:40+01:00

LedTek LED walls are exposed to dirt in their daily routine. Imagine a festival, thousands of visitors dancing and raising dust during a dry summer day. However, the dust apparently does not leave the wall entirely clean. To be able to use the walls for a long period and without any difficulties, the wall needs to be cleaned carefully. Have a look at our blog for further information. There we collected the most important aspects.

How do I exchange an LED module?2021-03-24T17:06:13+01:00

You can read about the exchange of an LED module in the user manual of the according series. There, the process of an exchange is explained step by step. Keep in mind that the exchange process is different for every LedTek series!

How can I connect LedTek LED wall of different generations?2021-03-25T17:00:23+01:00

Usually it is not problematic to connect LedTek LED walls of different generations. Although the according production process can cause differences in the pixel density, it is no disadvantage.

Can I connect LedTek LED cabinets of varying size?2021-03-29T09:46:13+01:00

The connecting of LED cabinets of varying size is not a problem. You can take a look at the process here.

How do I run a firmware update?2021-03-25T17:04:32+01:00

You can read about the process of updating the sending and receiving card in our instruction manual. It is described in the user manual of each series, or available as a video on our YouTube channel.

How do I program a LedTek LED wall?2021-03-24T16:57:11+01:00

You can read about the programming of an LedTek LED wall in the user manual of the according LedTek series.

Are there technical tips in video format?2021-03-25T17:06:41+01:00

LedTek regularly uploads videos on the topic of LED walls on their YouTube channel.

How can I access the LedTek service portal?2021-03-29T08:46:09+01:00

The access to the LedTek service portal is only possible after a successful registration and an activation by LedTek. The registration on the LedTek service portal works with the forwarded username and password.

What are the possibilities on the LedTek service portal?2021-03-29T08:45:05+01:00

The LedTek service portal is useful for direct communication with LedTek. One can take a look at a current processing status of a current order anytime. Furthermore, the latest versions for sending and receiving cards can be accessed and downloaded from here. Moreover, via the LedTek service portal one can report damages. However, the service portal cannot be used for orders.

Can I order spare parts of the LedTek service portal?2021-03-29T08:44:07+01:00

The damage report happens through the LedTek service portal. We have the possibility to provide the necessary spare part within 48 hours.

Can I report several damages at once?2021-03-29T08:41:12+01:00

Each damage needs to be reported individually.